Why I Do Things Differently as a Mortgage Broker
- Marie Forbes
- Jun 18
- 2 min read
When I first started this business, I knew one thing for sure: I wanted to do things differently.
Too often, the mortgage process feels cold and impersonal. Like you're just another file on someone’s desk. It's all numbers and rates, jargon and paperwork. But here's the truth that doesn’t get talked about enough: a mortgage isn’t just a number. It’s your life. It’s your future home, your financial security, and your peace of mind. And that deserves more than a rushed phone call or a templated email from someone you’ve never even met.
I built my approach around the kind of experience I wish I’d had during my own homebuying journey. One where your questions are welcomed and never brushed off. One where someone takes the time to walk you through the fine print in plain, human language. One where your broker is actually available when things get stressful or uncertain, because let’s face it, they often do.
Buying a home or refinancing isn’t always smooth sailing. You might feel unsure about what paperwork to submit. You might get hit with a last-minute curveball. You might stumble on a term you don’t understand and feel too embarrassed to ask. That’s exactly when I want my clients to reach out. Not just during business hours, but whenever they need support most.
Because being a mortgage broker, to me, isn’t just about securing a deal. It’s about walking with you through every step of the process with clarity, calm, and care.
This isn’t just a transaction. It’s one of the biggest financial decisions you’ll ever make. You deserve someone who treats it that way.
So if you're looking for a mortgage experience that feels personal, supportive, and built around your goals, not someone else’s bottom line, I’d love to be that person for you. Send me a message and let’s chat about your next step.
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